Shopify and Google Cloud have partnered up to offer retailers the best of both worlds when it comes to e-commerce and search capabilities.
The integration between Shopify’s enterprise retail solution, Commerce Components, and Google Cloud’s Discovery AI technology, allows retailers to provide their customers with an advanced and efficient shopping experience.
Better Search Capabilities for Retailers
Shopify merchants worldwide can access Google Cloud’s Discovery AI technology directly through Commerce Components. With this integration, retailers can offer their customers Google’s advanced search and browsing technologies, ensuring fast, relevant, and accurate product discovery. Google Cloud’s Retail Search provides retailers with advanced query understanding and matches product attributes with website content for efficient and broad product discovery.
Shopify and Google Cloud’s AI-powered Browse Feature
The AI-powered Browse Feature uses machine learning to choose the optimal ordering of products on a retailer’s e-commerce site based on historical data. It optimizes how and what products are shown, enhancing the accuracy, relevance, and likelihood of making a sale.
Personalized Results for Customers
The AI-driven Personalization Capability allows retailers to customize search results based on their customers’ behavior on their e-commerce sites. The AI determines shoppers’ tastes and preferences based on their clicks, carts, purchases, and other information.
Recommendations AI for Personalized Recommendations at Scale
Google Cloud’s Recommendations AI solution helps retailers provide personalized recommendations to their customers. The recent upgrades to Recommendations AI make e-commerce properties even more personalized, dynamic, and helpful for individual customers.
Security and Privacy Practices for Retailers
Google Cloud’s advanced security and privacy practices ensure that retailers’ data is isolated, with strong access controls, and is only used to deliver relevant search results on their own properties.
Rainbow Shops’ Positive Experience with Google Cloud’s Search Technology
Rainbow Shops, a popular retail apparel chain with over 1,000 stores, recently integrated Google Cloud’s Discovery AI for Retail technology into its own digital domains. Rainbow Shops was pleased with the accuracy and efficiency of Google Cloud’s search and product discovery capabilities. They were able to reduce the amount of time and effort their teams previously spent on refining search results, creating redirects, and pulling up to 50 other levers to get useful results.
Consistency Lacking in Retailer Search Experience
Despite the continued growth of online shopping, many shoppers still report difficulty in finding the products they are looking for on retailers’ e-commerce sites. A recent Google Cloud-commissioned survey found that search abandonment, when a shopper searches for a product on a retailer’s website or mobile app but doesn’t find what they are looking for, costs retailers more than just the sale. It also results in damage to the customer’s brand loyalty and decreases the likelihood of future purchases.
Shopify and Google Cloud’s integration aims to provide customers with a better shopping experience and ensure that retailers can increase their sales and build customer loyalty.
(With inputs from cloudcomputing-news)
A: The integration provides AI-driven product discovery capabilities, personalized results for customers, and advanced security and privacy practices to ensure retailer data is isolated.
A: The AI-powered browse feature uses machine learning to optimize the ordering of products on a retailer’s e-commerce site based on historical data, ensuring accuracy, relevance, and increased sales.
A: Rainbow Shops has integrated Google Cloud’s Discovery AI for Retail technology into its digital domains, resulting in an undeniably better shopping experience for its customers with increased search volume and decreased bounce rates.
A: According to a Google Cloud-commissioned Harris Poll survey, search abandonment costs retailers more than $300 billion annually.